We do request 48hrs notice, otherwise an increased charge for a same day script will be incurred.
There are three ways to order repeat prescriptions:
There is a very good help page that explains how you can order a repeat prescription via the Patient Portal – click here to view.
2) By Phone
Call us on 09 372 5005 and leave a message on the nurses answerphone;
Please be very clear when leaving your message, and leave the following information:
- Clearly state your full name
- Date of birth
- Phone number
- Medications required
3) In Person at the medical centre
Fill out the prescription request form at reception
We send our prescriptions to Ostend Pharmacy electronically. If you would like your prescription sent to a different pharmacy we will need to know the name of the pharmacy.
Prescriptions are released to the pharmacy on receipt of payment.
Repeat Prescriptions Information
Repeat prescriptions will only be available for medications previously prescribed by one of our doctors. Usually you will be able to get a repeat for every second prescription. Please note, some medications you will not be able to get a repeat prescription for without seeing your doctor first.
If you leave a message for a prescription, the nurse will only contact you if there is an issue with the script. We aim to notify you by SMS / text when the script is ready to collect and they will usually be ready to collect 48 hours after your request.