Please use our Self Service Patient Portal to order repeat prescriptions: click here and login to the Patient Portal.
There is a very good help page that explains how you can order a repeat prescription via the Patient Portal – click here to view.
If you do not have an account on the Patient Portal, or you prefer to order via the clinic, you can call us on 09 372 5005 and leave a message with our nurses for a repeat prescriptions.
We do request 48 hours’ notice, otherwise an increased charge for a same day script will be incurred.
Please be very clear when leaving your message, and leave the following information:
- Clearly state your full name
- Date of birth
- Phone number
- Medications required
If you want your prescription to be faxed to a pharmacy:
- Name of pharmacy
- Address of pharmacy
- Fax number
Repeat prescriptions will only be available for medications previously prescribed by one of our doctors. Usually you will be able to get a repeat for every second prescription. Please note, some medications you will not be able to get a repeat prescription for without seeing your doctor first.
If you leave a message for a prescription, the nurse will only contact you if there is an issue with the script. You won`t usually be notified when the script is ready to collect. It will be available to collect 48 hours after your request.
Prescription request forms:
A prescription request form is available at the reception desk.